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Quality and Safety in Health Care 2006;15:77
Copyright © 2006 by the BMJ Publishing Group Ltd.
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Quality Lines

David P Stevens, Editor

The first 150 words of the full text of this article appear below.


WALTER SHEWHART AND THE HAWTHORNE FACTORY
This issue’s cover features a 1920s-vintage photo of the Hawthorne factory in Cicero, Illinois. If there was a Chapter One in the story of quality improvement, a lead protagonist was Walter Shewhart and the setting was the Hawthorne factory. While at Hawthorne, Shewhart met and influenced W. Edwards Deming as well as Joseph Juran. Little of the Hawthorne factory remains today. But these events in the 1920s changed for all time the way that work is performed and variation is measured.
See p 142


DEVELOPING LEAPFROG STANDARDS FOR CPOE
Computerized physician order entry (CPOE) was one of the first standards promulgated by the Leapfrog Group, a coalition of US healthcare purchasers that is committed to healthcare quality and safety. This report describes the first test developed to certify electronic health records in actual practice, an evaluation methodology that is designed to serve both as an improvement tool and a valid certification measure.
See p 81


PREVENTION OF MEDICATION-RELATED MISHAPS IN PRIMARY CARE PRACTICE
. . . [Full text of this article]


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