LEADERSHIP INTERVIEW SERIES
Interview with Gary Kaplan
Correspondence to:
Correspondence to:
J L Reinertsen
Leader of the Reinertsen Group in the US and Senior Fellow, Institute for Healthcare Improvement, Cambridge, MA, USA; jim@reinertsengroup.com
Accepted 9 April 2006
Keywords: Gary Kaplan; interview; change management
| The first 150 words of the full text of this article appear below. |
Gary Kaplan became Chairman and CEO of Virginia Mason Medical Center (VMMC) in February 2000, which he describes as a "challenging time for the organization". Finances were rocky, and physicians and staff were uneasy about the organization’s future. Six years later VMMC is financially stable, on the cutting edge of clinical innovation, and is often cited as a national leader in quality and safety (see table 1
for a snapshot of results).
|
View this table: [in a new window] Table 1 A sample of Virginia Mason Medical Center (VMMC) quality and safety results |
JR: As you look back at your 6 years at the helm of VM, what are you most proud of?
GK: I think I’m most proud of the work of our teams every day to execute our strategic plan. That plan is all about putting the patient first and quality is the cornerstone of our entire strategic plan, not just one part of the
CiteULike 
Complore 
Connotea 
Del.icio.us 
Digg 
Reddit 
Technorati What's this?
Relevant Article
- Quality Lines
- David P Stevens
Qual. Saf. Health Care 2006 15: 145.[Extract] [Full Text] [PDF]
- Full Text
- Full Text (PDF)
- Submit a response
- Alert me when this article is cited
- Alert me when eLetters are posted
- Alert me if a correction is posted
Services
- Email this link to a friend
- Similar articles in this journal
- Similar articles in PubMed
- Add article to my folders
- Download to citation manager
- Request Permissions
Citing Articles
Google Scholar
PubMed
Topic Collections
Bookmark with
Register for free content
The full back archive is now available for all BMJ Journals. Institutional subscribers may access the entire archive as part of their subscription. Personal subscribers will also have access to all content when logged in. Non-subscribers who register have free access to all articles published before 2006 right back to volume 1 issue 1. Register here to access the free archive of all BMJ Journals.
Don't forget to sign up for content alerts so you keep up to date with all the articles as they are published.
