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Quality improvement around the world: how much we can learn from each other

Fiona Moss, editor

Quality in Health Care, BMA House, Tavistock Square, London WC1H 9JR, UK

Margareta Palmberg, chief executive

MemeNet AB, Uppsala Science Park, Uppsala, SE 75183, Sweden

Paul Plsek, senior fellow

Institute for Healthcare Improvement, 135 Francis Street, Boston, MA 02215, USA

Wim Schellekens, chief executive officer

Dutch Institute for Healthcare Improvement, PO Box 20064, Utrecht, 3502 LB, The Netherlands

Fiona Moss, Quality in Health Care, BMA House, Tavistock Square, London WC1H 9JR The USA National Forum on Quality Improvement in Health Care—organised by the Institute of Healthcare Improvement (Boston USA)—attracts many people from outside North America. At the 1999 meeting 20 countries were represented. A session on "Quality improvement around the world" was included in the pre-conference programme to bring together people working in many countries to explore and compare their experiences in a programme of short presentations (table 1). This article draws together some of the themes that emerged from the presentations and from the discussion.

The world is getting smaller and more accessible. Travel is quicker and cheaper. Places that were mysterious, remote, and even dangerous have become packaged for tourists. Information that was once the provenance and property of specialised groups is now available to the millions of people . . . [Full text of this article]

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