October 2008, Volume 17, Issue 5

Quality lines

Aviation is not the only industry: healthcare could look wider for lessons on patient safety

• Joanne Shaw,
• Keith Calder

Quality indicators for diabetes mellitus in the ambulatory setting: using the Delphi method to inform performance measurement development

• David Aron,
• Leonard Pogach

Prescribing quality indicators of type 2 diabetes mellitus ambulatory care

• L Martirosyan,
• J Braspenning,
• P Denig,
• W J C de Grauw,
• M Bouma,
• F Storms,
• F M Haaijer-Ruskamp

Patient-oriented intervention in addition to centrally organised checkups improves diabetic patient outcome in primary care

• M A Meulepas,
• J C C Braspenning,
• W J de Grauw,
• A E M Lucas,
• D Wijkel,
• R P T M Grol

Improvements in the quality of care and health outcomes with new stroke care units following implementation of a clinician-led, health system redesign programme in New South Wales, Australia

• D A Cadilhac,
• D C Pearce,
• C R Levi,
• G A Donnan

Cervical screening result communication: a focus-group investigation of English women’s experiences and needs

• M R Goldsmith,
• J Austoker,
• G Marsh,
• S T Kehoe,
• C R Bankhead

Levels of agreement on the grading, analysis and reporting of significant events by general practitioners: a cross-sectional study

• J McKay,
• P Bowie,
• L Murray,
• M Lough

Predicting patient complaints in hospital settings

• T J B Kline,
• C Willness,
• W A Ghali

Systems ambiguity and guideline compliance: a qualitative study of how intensive care units follow evidence-based guidelines to reduce healthcare-associated infections

• A P Gurses,
• K L Seidl,
• V Vaidya,
• G Bochicchio,
• A D Harris,
• J Hebden,
• Y Xiao

An educational and audit tool to reduce prescribing error in intensive care

• A N Thomas,
• E M Boxall,
• S K Laha,
• A J Day,
• D Grundy

Reporting of Clinical Adverse Events Scale: a measure of doctor and nurse attitudes to adverse event reporting

• B Wilson,
• H L Bekker,
• F Fylan

Contributing factors identified by hospital incident report narratives

• T K Nuckols,
• D S Bell,
• S M Paddock,
• L H Hilborne

Texting appointment reminders to repeated non-attenders in primary care: randomised controlled study

• K Fairhurst,
• A Sheikh

The use of medical emergency teams in medical and surgical patients: impact of patient, nurse and organisational characteristics

• A Schmid-Mazzoccoli,
• L A Hoffman,
• G A Wolf,
• M B Happ,
• M A Devita

A critical look at Lean Thinking in healthcare

• T P Young,
• S I McClean

Clinical and economic impact of an antibiotics stewardship programme in a regional hospital in Hong Kong

• C K Ng,
• T C Wu,
• W M J Chan,
• Y S W Leung,
• C K P Li,
• D N C Tsang,
• G M Leung