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Editorials

	Quality and Safety in Health Care: a time of transition F Moss and P Barach Qual Saf Health Care 2002; 11: 1. doi:10.1136/qhc.11.1.1 [Extract] [Full text] [PDF] [Request Permissions]
	Shame: the elephant in the room F Davidoff Qual Saf Health Care 2002; 11: 2-3. doi:10.1136/qhc.11.1.2 [Extract] [Full text] [Read Rapid Responses] [PDF] [Request Permissions]
	The end of the beginning: the strategic approach to patient safety research G S Meyer and J M Eisenberg Qual Saf Health Care 2002; 11: 3-4. doi:10.1136/qhc.11.1.3 [Extract] [Full text] [PDF] [Request Permissions]
	New QSHC online submission and review system: important message for all authors and reviewers F Moss Qual Saf Health Care 2002; 11: 5. doi:10.1136/qhc.11.1.5 [Extract] [Full text] [PDF] [Request Permissions]

Commentaries

	Why don't physicians enthusiastically support quality improvement programmes? P G Shekelle Qual Saf Health Care 2002; 11: 6. doi:10.1136/qhc.11.1.6 [Extract] [Full text] [PDF] [Request Permissions]
	Barriers to incident reporting J Firth-Cozens Qual Saf Health Care 2002; 11: 7. doi:10.1136/qhc.11.1.7 [Extract] [Full text] [PDF] [Request Permissions]
	Telling patients the truth: a systems approach to disclosing adverse events M D Cantor Qual Saf Health Care 2002; 11: 7-8. doi:10.1136/qhc.11.1.7-a [Extract] [Full text] [PDF] [Request Permissions]

Original Articles

	Implementing clinical governance in English primary care groups/trusts: reconciling quality improvement and quality assurance S M Campbell, R Sheaff, B Sibbald, M N Marshall, S Pickard, L Gask, S Halliwell, A Rogers, and M O Roland Qual Saf Health Care 2002; 11: 9-14. doi:10.1136/qhc.11.1.9 [Abstract] [Full text] [PDF] [Request Permissions]
	Barriers to incident reporting in a healthcare system R Lawton and D Parker Qual Saf Health Care 2002; 11: 15-18. doi:10.1136/qhc.11.1.15 [Abstract] [Full text] [PDF] [Request Permissions]
	Implementing a new drug record system: a qualitative study of difficulties perceived by physicians and nurses S E Andersen Qual Saf Health Care 2002; 11: 19-24. doi:10.1136/qhc.11.1.19 [Abstract] [Full text] [PDF] [Request Permissions]
	Development and description of a decision analysis based decision support tool for stroke prevention in atrial fibrillation Richard Thomson, Angela Robinson, Jane Greenaway, and Philip Lowe Qual Saf Health Care 2002; 11: 25-31. doi:10.1136/qhc.11.1.25 [Abstract] [Full text] [PDF] [Request Permissions]
	Development and preliminary evaluation of a clinical guidance programme for the decision about prophylactic oophorectomy in women undergoing a hysterectomy I Pell, J Dowie, A Clarke, A Kennedy, and V Bhavnani Qual Saf Health Care 2002; 11: 32-38. doi:10.1136/qhc.11.1.32 [Abstract] [Full text] [PDF] [Request Permissions]
	Commentary Richard Thomson and Aileen Clarke Qual Saf Health Care 2002; 11: 38-39. doi:10.1136/qhc.11.1.38 [Extract] [Full text] [PDF] [Request Permissions]

Error management

	Combating omission errors through task analysis and good reminders J Reason Qual Saf Health Care 2002; 11: 40-44. doi:10.1136/qhc.11.1.40 [Abstract] [Full text] [PDF] [Request Permissions]

Organisational matters

	Improving safety on the front lines: the role of clinical microsystems J J Mohr and P B Batalden Qual Saf Health Care 2002; 11: 45-50. doi:10.1136/qhc.11.1.45 [Abstract] [Full text] [PDF] [Request Permissions]
	Leading organisational learning in health care J S Carroll and A C Edmondson Qual Saf Health Care 2002; 11: 51-56. doi:10.1136/qhc.11.1.51 [Abstract] [Full text] [PDF] [Request Permissions]

Special papers

	Pushing the profession: how the news media turned patient safety into a priority M L Millenson Qual Saf Health Care 2002; 11: 57-63. doi:10.1136/qhc.11.1.57 [Abstract] [Full text] [PDF] [Request Permissions]
	A system of medical error disclosure B A Liang Qual Saf Health Care 2002; 11: 64-68. doi:10.1136/qhc.11.1.64 [Abstract] [Full text] [PDF] [Request Permissions]
	Decision support and safety of clinical environments A H Morris Qual Saf Health Care 2002; 11: 69-75. doi:10.1136/qhc.11.1.69 [Abstract] [Full text] [PDF] [Request Permissions]

Consumers' view

	Patient safety: what about the patient? C A Vincent and A Coulter Qual Saf Health Care 2002; 11: 76-80. doi:10.1136/qhc.11.1.76 [Abstract] [Full text] [PDF] [Request Permissions]

Viewpoints

	Should we consider non-compliance a medical error? N Barber Qual Saf Health Care 2002; 11: 81-84. doi:10.1136/qhc.11.1.81 [Abstract] [Full text] [PDF] [Request Permissions]
	Effectiveness of quality improvement: learning from evaluations K Walshe and T Freeman Qual Saf Health Care 2002; 11: 85-87. doi:10.1136/qhc.11.1.85 [Abstract] [Full text] [PDF] [Request Permissions]
	Quality in health care: a role for the law? J McHale Qual Saf Health Care 2002; 11: 88-91. doi:10.1136/qhc.11.1.88 [Abstract] [Full text] [PDF] [Request Permissions]

Effectiveness bulletins

	Acupuncture A Vickers, P Wilson, and J Kleijnen Qual Saf Health Care 2002; 11: 92-97. doi:10.1136/qhc.11.1.92 [Abstract] [Full text] [PDF] [Request Permissions]

JournalScan

	Relationship between quality, safety and organisational behaviour T Smith Qual Saf Health Care 2002; 11: 98-100. doi:10.1136/qhc.11.1.98 [Extract] [Full text] [PDF] [Request Permissions]

CyberSpace

	Useful information on the world wide web A L Scheffler Qual Saf Health Care 2002; 11: 101-102. doi:10.1136/qhc.11.1.101 [Extract] [Full text] [CyberSpace extra] [PDF] [Request Permissions]

Heroes and martyrs of quality and safety

	Introducing a new series S D Small Qual Saf Health Care 2002; 11: 103. doi:10.1136/qhc.11.1.103 [Extract] [Full text] [PDF] [Request Permissions]
	Ernest Amory Codman MD D Neuhauser Qual Saf Health Care 2002; 11: 104-105. doi:10.1136/qhc.11.1.104 [Extract] [Full text] [PDF] [Request Permissions]

Book reviews

	Ethics, Management and Mythology: Rational Decision Making for Health Service Professionals: Michael Loughlin. Oxford: Radcliffe Medical Press, 2001, £19.95 (paperback). ISBN 1 85775 574 X Richard Ashcroft Qual Saf Health Care 2002; 11: 106. doi:10.1136/qhc.11.1.106 [Extract] [Full text] [PDF] [Request Permissions]
	Stroke Services: Policy and Practice across Europe: Edited by C Wolfe, C McKevitt, A Rudd. Oxford: Radcliffe Medical Press, 2002, £24.95, pp 160 (paperback). ISBN 1 85775 455 7 K McPherson Qual Saf Health Care 2002; 11: 106. doi:10.1136/qhc.11.1.106-a [Extract] [Full text] [PDF] [Request Permissions]

Cover story

	Getting into the red: a strategic step for safety W John Russell Qual Saf Health Care 2002; 11: 107. doi:10.1136/qhc.11.1.107 [Extract] [Full text] [PDF] [Request Permissions]

Action points

	Action points Tim Albert Qual Saf Health Care 2002; 11: 108. doi:10.1136/qhc.11.1.108 [Extract] [Full text] [PDF] [Request Permissions]

To see an article, click its [Full Text] or [PDF] link. To review many abstracts, check the boxes to the left of the titles you want, and click the 'Get All Checked Abstract(s)' button. To see one abstract at a time, click its [Abstract] link.