To see an article, click its [Full Text] or [PDF] link. To review many abstracts, check the boxes to the left of the titles you want, and click the 'Get All Checked Abstract(s)' button. To see one abstract at a time, click its [Abstract] link.

Editorials

	What is the role of healthcare managers in delivering safe care? A Hutchinson and P Barach Qual Saf Health Care 2003; 12: 161-162. doi:10.1136/qhc.12.3.161 [Extract] [Full text] [PDF] [Request Permissions]
	Aviation safety: a model for health care? W Rutherford Qual Saf Health Care 2003; 12: 162-163. doi:10.1136/qhc.12.3.162 [Extract] [Full text] [PDF] [Request Permissions]

Commentaries

	Drug use in sub-Saharan Africa: quality in processes—safety in use F Smith Qual Saf Health Care 2003; 12: 164. doi:10.1136/qhc.12.3.164 [Extract] [Full text] [PDF] [Request Permissions]
	Adverse drug events: what's the truth? B Dean Qual Saf Health Care 2003; 12: 165. doi:10.1136/qhc.12.3.165 [Extract] [Full text] [PDF] [Request Permissions]
	Rights, risks, and autonomy: a new interpretation of falls in nursing homes A Ryan Qual Saf Health Care 2003; 12: 166-167. doi:10.1136/qhc.12.3.166 [Extract] [Full text] [PDF] [Request Permissions]

Original Articles

	Labelling and patient knowledge of dispensed drugs as quality indicators in primary care in Botswana E Boonstra, M Lindbaek, E Ngome, K Tshukudu, and P Fugelli Qual Saf Health Care 2003; 12: 168-175. doi:10.1136/qhc.12.3.168 [Abstract] [Full text] [PDF] [Request Permissions]
	Multidisciplinary medication review in nursing home residents: what are the most significant drug-related problems? The Bergen District Nursing Home (BEDNURS) study S Ruths, J Straand, and H A Nygaard Qual Saf Health Care 2003; 12: 176-180. doi:10.1136/qhc.12.3.176 [Abstract] [Full text] [PDF] [Request Permissions]
	Intensive support to improve clinical decision making in cardiovascular care: a randomised controlled trial in general practice B D Frijling, C M Lobo, M E J L Hulscher, R P Akkermans, B B van Drenth, A Prins, J C van der Wouden, and R P T M Grol Qual Saf Health Care 2003; 12: 181-187. doi:10.1136/qhc.12.3.181 [Abstract] [Full text] [PDF] [Request Permissions]
	QUOTE-HIV: an instrument for assessing quality of HIV care from the patients’ perspective C F Hekkink, H J Sixma, L Wigersma, C J Yzermans, J T M van der Meer, P J E Bindels, K Brinkman, and S A Danner Qual Saf Health Care 2003; 12: 188-193. doi:10.1136/qhc.12.3.188 [Abstract] [Full text] [PDF] [Request Permissions]

Classic papers

	Do house officers learn from their mistakes? A W Wu, S Folkman, S J McPhee, and B Lo Qual Saf Health Care 2003; 12: 221-226. doi:10.1136/qhc.12.3.221 [Abstract] [Full text] [PDF] [Request Permissions]
	COMMENTARY I R Hastie and E Paice Qual Saf Health Care 2003; 12: 227-228. doi:10.1136/qhc.12.3.227 [Extract] [Full text] [PDF] [Request Permissions]

Medication safety

	Adverse drug event trigger tool: a practical methodology for measuring medication related harm J D Rozich, C R Haraden, and R K Resar Qual Saf Health Care 2003; 12: 194-200. doi:10.1136/qhc.12.3.194 [Abstract] [Full text] [PDF] [Request Permissions]

Safety in nursing homes

	"At least Mom will be safe there": the role of resident safety in nursing home quality M B Kapp Qual Saf Health Care 2003; 12: 201-204. doi:10.1136/qhc.12.3.201 [Abstract] [Full text] [PDF] [Request Permissions]

Clinical guidelines

	About time: diagnostic guidelines that help clinicians R Foy and P Warner Qual Saf Health Care 2003; 12: 205-209. doi:10.1136/qhc.12.3.205 [Abstract] [Full text] [PDF] [Request Permissions]

Quality improvement research

	Methods for evaluation of small scale quality improvement projects G Harvey and M Wensing Qual Saf Health Care 2003; 12: 210-214. doi:10.1136/qhc.12.3.210 [Abstract] [Full text] [PDF] [Request Permissions]
	Designing a quality improvement intervention: a systematic approach M A van Bokhoven, G Kok, and T van der Weijden Qual Saf Health Care 2003; 12: 215-220. doi:10.1136/qhc.12.3.215 [Abstract] [Full text] [PDF] [Request Permissions]

Effectiveness bulletins

	Accessing the online evidence: a guide to key sources of research information on clinical and cost effectiveness J Glanville, P Wilson, and R Richardson Qual Saf Health Care 2003; 12: 229-231. doi:10.1136/qhc.12.3.229 [Abstract] [Full text] [PDF] [Request Permissions]

Heroes and martyrs of quality and safety

	Evaluating Mesmerism, Paris, 1784: the controversy over the blinded placebo controlled trials has not stopped M Best, D Neuhauser, and L Slavin Qual Saf Health Care 2003; 12: 232-233. doi:10.1136/qhc.12.3.232 [Extract] [Full text] [PDF] [Request Permissions]

Book reviews

	Improving Patient Safety: Insights from American, Australian and British healthcare: Emslie S, Knox K, Pickstone M, eds. London: ECRI and Department of Health, 2002. £35.00. 104 pp. ISBN 094141775 1 Pat Anderson Qual Saf Health Care 2003; 12: 235. doi:10.1136/qhc.12.3.235 [Extract] [Full text] [PDF] [Request Permissions]
	Take Heart! A Guide to Coping with Cardiac Surgery for Patients and their Families: Maclaughlan M, ed. Librario. (Pp 122; £7.99). ISBN 0 954296087 Claire Rayner Qual Saf Health Care 2003; 12: 235. doi:10.1136/qhc.12.3.235-a [Extract] [Full text] [PDF] [Request Permissions]

Action points

	Action points Tim Albert Qual Saf Health Care 2003; 12: 236. doi:10.1136/qhc.12.3.236 [Extract] [Full text] [PDF] [Request Permissions]

Letters to the editor

	Tracking adverse events in RCTs: lack of agreement among regulatory institutions L M Santiago, S M Debanne, and D Neuhauser Qual Saf Health Care 2003; 12: 234. doi:10.1136/qhc.12.3.234 [Extract] [Full text] [PDF] [Request Permissions]

To see an article, click its [Full Text] or [PDF] link. To review many abstracts, check the boxes to the left of the titles you want, and click the 'Get All Checked Abstract(s)' button. To see one abstract at a time, click its [Abstract] link.