To see an article, click its [Full Text] or [PDF] link. To review many abstracts, check the boxes to the left of the titles you want, and click the 'Get All Checked Abstract(s)' button. To see one abstract at a time, click its [Abstract] link.

Editorials

	Ethnicity, equity and quality: lessons from New Zealand (Nga mtawaka, nga hua tika me nga painga: nga koranga no Aotearoa) K M McPherson, M Harwood, and H K McNaughton Qual Saf Health Care 2003; 12: 237-238. doi:10.1136/qhc.12.4.237 [Extract] [Full text] [PDF] [Request Permissions]
	High reliability organizational change for hospitals: translating tenets for medical professionals M J Shapiro and G D Jay Qual Saf Health Care 2003; 12: 238-239. doi:10.1136/qhc.12.4.238 [Extract] [Full text] [PDF] [Request Permissions]
	Compensation as a duty of care: the case for "no fault" C Vincent Qual Saf Health Care 2003; 12: 240-241. doi:10.1136/qhc.12.4.240 [Extract] [Full text] [PDF] [Request Permissions]

Commentaries

	Shared care: step down or step up? E J Maher and D Millar Qual Saf Health Care 2003; 12: 242. doi:10.1136/qhc.12.4.242 [Extract] [Full text] [PDF] [Request Permissions]
	"Doing prescribing": high hopes and unexplored beliefs G Elwyn and J Braspenning Qual Saf Health Care 2003; 12: 243. doi:10.1136/qhc.12.4.243 [Extract] [Full text] [PDF] [Request Permissions]
	Management of hypertension in pregnancy in rural areas M Maresh Qual Saf Health Care 2003; 12: 244-245. doi:10.1136/qhc.12.4.244 [Extract] [Full text] [PDF] [Request Permissions]

Original Articles

	Developing a measure for the appropriateness of prescribing in general practice N Britten, L Jenkins, N Barber, C Bradley, and F Stevenson Qual Saf Health Care 2003; 12: 246-250. doi:10.1136/qhc.12.4.246 [Abstract] [Full text] [Questionnaires and Data Sheet][Publisher's Correction] [PDF] [Request Permissions]
	Preventable in-hospital medical injury under the "no fault" system in New Zealand P Davis, R Lay-Yee, R Briant, and A Scott Qual Saf Health Care 2003; 12: 251-256. doi:10.1136/qhc.12.4.251 [Abstract] [Full text] [PDF] [Request Permissions]
	Analysing differences in clinical outcomes between hospitals J M Simpson, N Evans, R W Gibberd, A M Heuchan, and D J Henderson-Smart Qual Saf Health Care 2003; 12: 257-262. doi:10.1136/qhc.12.4.257 [Abstract] [Full text] [PDF] [Request Permissions]
	Randomised controlled trial of a shared care programme for newly referred cancer patients: bridging the gap between general practice and hospital J D Nielsen, T Palshof, J Mainz, A B Jensen, and F Olesen Qual Saf Health Care 2003; 12: 263-272. doi:10.1136/qhc.12.4.263 [Abstract] [Full text] [PDF] [Request Permissions]
	Team structure, team climate and the quality of care in primary care: an observational study P Bower, S Campbell, C Bojke, and B Sibbald Qual Saf Health Care 2003; 12: 273-279. doi:10.1136/qhc.12.4.273 [Abstract] [Full text] [PDF] [Request Permissions]
	Investigation into the reasons for preventable drug related admissions to a medical admissions unit: observational study R L Howard, A J Avery, P D Howard, and M Partridge Qual Saf Health Care 2003; 12: 280-285. doi:10.1136/qhc.12.4.280 [Abstract] [Full text] [Web-only Extended Tables][Publisher's Correction] [PDF] [Request Permissions]
	Guidelines and management of mild hypertensive conditions in pregnancy in rural general practices in Scotland: issues of appropriateness and access J Tucker, J Farmer, and P Stimpson Qual Saf Health Care 2003; 12: 286-290. doi:10.1136/qhc.12.4.286 [Abstract] [Full text] [PDF] [Request Permissions]

Classic papers

	Hindsight foresight: the effect of outcome knowledge on judgment under uncertainty B Fischhoff Qual Saf Health Care 2003; 12: 304-311. doi:10.1136/qhc.12.4.304 [Abstract] [Full text] [PDF] [Request Permissions]
	FOR THOSE CONDEMNED TO LIVE IN THE FUTURE J M Flach Qual Saf Health Care 2003; 12: 311-312. doi:10.1136/qhc.12.4.311 [Extract] [Full text] [PDF] [Request Permissions]

Cognitive engineering

	Less is (sometimes) more in cognitive engineering: the role of automation technology in improving patient safety K J Vicente Qual Saf Health Care 2003; 12: 291-294. doi:10.1136/qhc.12.4.291 [Abstract] [Full text] [PDF] [Request Permissions]

Education training and learning

	The value of personal professional monitoring performance data and open disclosure policies in anaesthetic practice: a case report S Bolsin, R Solly, and A Patrick Qual Saf Health Care 2003; 12: 295-297. doi:10.1136/qhc.12.4.295 [Abstract] [Full text] [PDF] [Request Permissions]

Quality improvement research

	Systematic reviews of the effectiveness of quality improvement strategies and programmes J Grimshaw, L M McAuley, L A Bero, R Grilli, A D Oxman, C Ramsay, L Vale, and M Zwarenstein Qual Saf Health Care 2003; 12: 298-303. doi:10.1136/qhc.12.4.298 [Abstract] [Full text] [PDF] [Request Permissions]

JournalScan

	How can healthcare organisations enhance their capacity to learn? Tom Smith Qual Saf Health Care 2003; 12: 313-316. doi:10.1136/qhc.12.4.313 [Extract] [Full text] [PDF] [Request Permissions]

Heroes and martyrs of quality and safety

	Florence Nightingale gets no respect: as a statistician that is D Neuhauser Qual Saf Health Care 2003; 12: 317. doi:10.1136/qhc.12.4.317 [Extract] [Full text] [PDF] [Request Permissions]

Book reviews

	Quantifying Quality in Primary Care: Edited by Peter Graves. Abingdon, Oxon: Radcliffe Medical Press, 2002. £32.95, 257 pp. ISBN 1 85775 599 5 D Empey Qual Saf Health Care 2003; 12: 318. doi:10.1136/qhc.12.4.318-b [Extract] [Full text] [PDF] [Request Permissions]
	Getting Health Economics into Practice: Kernick D, ed. Abingdon, Oxon: Radclife Medical Press, 2002. Pp 324. ISBN 1 85775 575 8 T Wilson Qual Saf Health Care 2003; 12: 318-319. doi:10.1136/qhc.12.4.318-c [Extract] [Full text] [PDF] [Request Permissions]
	An A–Z of Management for Healthcare Professionals: Roy Lilley. Abingdon, Oxon: Radcliffe Medical Press, 2002. £19.95, 198 pp. ISBN 1 85775953 2 D Mitchell Qual Saf Health Care 2003; 12: 319. doi:10.1136/qhc.12.4.319 [Extract] [Full text] [PDF] [Request Permissions]
	Using the Internet in Healthcare. 2nd Edition: Stuart Tyrrell. Abingdon, Oxon: Radcliffe Medical Press, 2002. £19.95, 162 pp. ISBN 1 85775 997 4 T L Bessell Qual Saf Health Care 2003; 12: 319. doi:10.1136/qhc.12.4.319-a [Extract] [Full text] [PDF] [Request Permissions]

Action points

	Action Points Tim Albert Qual Saf Health Care 2003; 12: 320. doi:10.1136/qhc.12.4.320 [Extract] [Full text] [PDF] [Request Permissions]

Corrections

	Correction Qual Saf Health Care 2003; 12: 319. doi:10.1136/qhc.12.4.319-b [Extract] [Full text] [PDF] [Request Permissions]

Letters to the editor

	Culture of safety N K S Vengadasalam Qual Saf Health Care 2003; 12: 318. doi:10.1136/qhc.12.4.318 [Extract] [Full text] [PDF] [Request Permissions]
	Culture of safety M Marshall, D Parker, A Esmail, S Kirk, and T Claridge Qual Saf Health Care 2003; 12: 318. doi:10.1136/qhc.12.4.318-a [Extract] [Full text] [PDF] [Request Permissions]

To see an article, click its [Full Text] or [PDF] link. To review many abstracts, check the boxes to the left of the titles you want, and click the 'Get All Checked Abstract(s)' button. To see one abstract at a time, click its [Abstract] link.