To see an article, click its [Full Text] or [PDF] link. To review many abstracts, check the boxes to the left of the titles you want, and click the 'Get All Checked Abstract(s)' button. To see one abstract at a time, click its [Abstract] link.

Quality lines

	Quality Lines Qual Saf Health Care 2004; 13: 85. doi:10.1136/qhc.13.2.85 [Extract] [Full text] [PDF] [Request Permissions]

Editorials

	Patient safety: global momentum builds Sir Liam Donaldson Qual Saf Health Care 2004; 13: 86. doi:10.1136/qshc.2004.010587 [Extract] [Full text] [PDF] [Request Permissions]
	Pursuing patient safety B Malone Qual Saf Health Care 2004; 13: 86-87. doi:10.1136/qshc.2003.009498 [Extract] [Full text] [PDF] [Request Permissions]

Commentaries

	Trustworthy doctors in confidence building systems M R Dibben and H T O Davies Qual Saf Health Care 2004; 13: 88-89. doi:10.1136/qshc.2004.010173 [Extract] [Full text] [PDF] [Request Permissions]
	Are we suffering from change fatigue? P Garside Qual Saf Health Care 2004; 13: 89-90. doi:10.1136/qshc.2003.009159 [Extract] [Full text] [PDF] [Request Permissions]
	Learning from primary care malpractice: past, present and future B Hurwitz Qual Saf Health Care 2004; 13: 90-91. doi:10.1136/qshc.2004.010470 [Extract] [Full text] [PDF] [Request Permissions]

Original Articles

	Public trust in health care: the system or the doctor? M W Calnan and E Sanford Qual Saf Health Care 2004; 13: 92-97. doi:10.1136/qshc.2003.009001 [Abstract] [Full text] [Web-only Appendix] [PDF] [Request Permissions]
	Physician performance information and consumer choice: a survey of subjects with the freedom to choose between doctors S-H Cheng and H-Y Song Qual Saf Health Care 2004; 13: 98-101. doi:10.1136/qshc.2003.006981 [Abstract] [Full text] [PDF] [Request Permissions]
	Awareness and analysis of a significant event by general practitioners: a cross sectional survey P Bowie, J McKay, J Norrie, and M Lough Qual Saf Health Care 2004; 13: 102-107. doi:10.1136/qshc.2003.006734 [Abstract] [Full text] [PDF] [Request Permissions]
	Influencing sceptical staff to become supporters of service improvement: a qualitative study of doctors’ and managers’ views R Gollop, E Whitby, D Buchanan, and D Ketley Qual Saf Health Care 2004; 13: 108-114. doi:10.1136/qshc.2003.007450 [Abstract] [Full text] [PDF] [Request Permissions]
	Improving the quality of mental health services in Personal Medical Services pilots: a longitudinal qualitative study S M Campbell, J Robison, A Steiner, D Webb, and M O Roland Qual Saf Health Care 2004; 13: 115-120. doi:10.1136/qshc.2003.007880 [Abstract] [Full text] [PDF] [Request Permissions]
	Learning from malpractice claims about negligent, adverse events in primary care in the United States R L Phillips, Jr, L A Bartholomew, S M Dovey, G E Fryer, Jr, T J Miyoshi, and L A Green Qual Saf Health Care 2004; 13: 121-126. doi:10.1136/qshc.2003.008029 [Abstract] [Full text] [PDF] [Request Permissions]

Classic papers

	Incidence of adverse events and negligence in hospitalized patients: results of the Harvard Medical Practice Study I T A Brennan, L L Leape, N M Laird, L Hebert, A R Localio, A G Lawthers, J P Newhouse, P C Weiler, and H H Hiatt Qual Saf Health Care 2004; 13: 145-151. doi:10.1136/qshc.2002.003822 [Abstract] [Full text] [PDF] [Request Permissions]
	HARVARD MEDICAL PRACTICE STUDY G R Baker Qual Saf Health Care 2004; 13: 151-152. doi:10.1136/qshc.2002.003905 [Extract] [Full text] [PDF] [Request Permissions]

Quality improvement reports

	Clinical risk management in obstetrics: eclampsia drills S Thompson, S Neal, and V Clark Qual Saf Health Care 2004; 13: 127-129. doi:10.1136/qhc.13.2.127 [Abstract] [Full text] [PDF] [Request Permissions]

Organisational matters

	Re-thinking accountability: trust versus confidence in medical practice K Checkland, M Marshall, and S Harrison Qual Saf Health Care 2004; 13: 130-135. doi:10.1136/qshc.2003.009720 [Abstract] [Full text] [PDF] [Request Permissions]

Developing research and practice

	Video capture of clinical care to enhance patient safety M B Weinger, D C Gonzales, J Slagle, and M Syeed Qual Saf Health Care 2004; 13: 136-144. doi:10.1136/qhc.13.2.136 [Abstract] [Full text] [PDF] [Request Permissions]

JournalScan

	Critical relationships in the quality and safety of health care T Smith Qual Saf Health Care 2004; 13: 156-159. doi:10.1136/qshc.2004.010645 [Extract] [Full text] [PDF] [Request Permissions]

Heroes and martyrs of quality and safety

	Daniel: using the Bible to teach quality improvement methods D Neuhauser and M Diaz Qual Saf Health Care 2004; 13: 153-155. doi:10.1136/qshc.2003.009480 [Abstract] [Full text] [PDF] [Request Permissions]

Book reviews

	Involving Patients and the Public: How to do it Better R McDonald Qual Saf Health Care 2004; 13: 160. doi:10.1136/qshc.2003.009746 [Extract] [Full text] [PDF] [Request Permissions]
	What Makes a Good Healthcare System? K M J Walshe Qual Saf Health Care 2004; 13: 160. doi:10.1136/qshc.2003.008516 [Extract] [Full text] [PDF] [Request Permissions]

Echoes

	Safe surgery stops shunt infections Qual Saf Health Care 2004; 13: 135. doi:10.1136/qhc.13.2.135 [Extract] [Full text] [PDF] [Request Permissions]

To see an article, click its [Full Text] or [PDF] link. To review many abstracts, check the boxes to the left of the titles you want, and click the 'Get All Checked Abstract(s)' button. To see one abstract at a time, click its [Abstract] link.