To see an article, click its [Full Text] or [PDF] link. To review many abstracts, check the boxes to the left of the titles you want, and click the 'Get All Checked Abstract(s)' button. To see one abstract at a time, click its [Abstract] link.

Quality lines

	Quality Lines Qual Saf Health Care 2004; 13: 241. doi:10.1136/qhc.13.4.241 [Extract] [Full text] [PDF] [Request Permissions]

Editorials

	Analysis of clinical incidents: a window on the system not a search for root causes C A Vincent Qual Saf Health Care 2004; 13: 242-243. doi:10.1136/qshc.2004.010454 [Extract] [Full text] [PDF] [Request Permissions]
	Using statistical process control to improve the quality of health care M A Mohammed Qual Saf Health Care 2004; 13: 243-245. doi:10.1136/qshc.2004.011650 [Extract] [Full text] [PDF] [Request Permissions]

Commentaries

	Waking up to chronic care L Gask Qual Saf Health Care 2004; 13: 246. doi:10.1136/qshc.2004.011536 [Extract] [Full text] [PDF] [Request Permissions]
	Developing and implementing organisational practice that delivers better, safer care W Reid Qual Saf Health Care 2004; 13: 247-248. doi:10.1136/qshc.2004.009787 [Extract] [Full text] [PDF] [Request Permissions]
	Developing quality indicators to assess quality of care A Clarke and M Rao Qual Saf Health Care 2004; 13: 248-249. doi:10.1136/qshc.2004.011312 [Extract] [Full text] [PDF] [Request Permissions]
	FMEA and RCA: the mantras; of modern risk management J W Senders Qual Saf Health Care 2004; 13: 249-250. doi:10.1136/qshc.2004.010868 [Extract] [Full text] [PDF] [Request Permissions]

Original Articles

	Use of medical emergency team responses to reduce hospital cardiopulmonary arrests M A DeVita, R S Braithwaite, R Mahidhara, S Stuart, M Foraida, and R L Simmons Qual Saf Health Care 2004; 13: 251-254. doi:10.1136/qshc.2003.006585 [Abstract] [Full text] [PDF] [Request Permissions]
	Use of medical emergency team (MET) responses to detect medical errors R S Braithwaite, M A DeVita, R Mahidhara, R L Simmons, S Stuart, and M Foraida Qual Saf Health Care 2004; 13: 255-259. doi:10.1136/qshc.2003.009324 [Abstract] [Full text] [PDF] [Request Permissions]
	Developing quality indicators for older adults: transfer from the USA to the UK is feasible N Steel, D Melzer, P G Shekelle, N S Wenger, D Forsyth, and B C McWilliams Qual Saf Health Care 2004; 13: 260-264. doi:10.1136/qshc.2004.010280 [Abstract] [Full text] [Web-only Appendices] [PDF] [Request Permissions]
	Design of a safer approach to intravenous drug infusions: failure mode effects analysis M Apkon, J Leonard, L Probst, L DeLizio, and R Vitale Qual Saf Health Care 2004; 13: 265-271. doi:10.1136/qshc.2003.007443 [Abstract] [Full text] [PDF] [Request Permissions]
	Sources of variability in uncertain medical decisions in the ICU: a process tracing study O Kostopoulou and M Wildman Qual Saf Health Care 2004; 13: 272-280. doi:10.1136/qshc.2003.008979 [Abstract] [Full text] [PDF] [Request Permissions]
	Electronic reporting to improve patient safety D Tuttle, R Holloway, T Baird, B Sheehan, and W K Skelton Qual Saf Health Care 2004; 13: 281-286. doi:10.1136/qshc.2003.009100 [Abstract] [Full text] [PDF] [Request Permissions]
	Assessing organisational development in primary medical care using a group based assessment: the Maturity MatrixTM G Elwyn, M Rhydderch, A Edwards, H Hutchings, M Marshall, P Myres, and R Grol Qual Saf Health Care 2004; 13: 287-294. doi:10.1136/qshc.2003.008540 [Abstract] [Full text] [PDF] [Request Permissions]

Error management

	Adverse drug events and medication errors: detection and classification methods T Morimoto, T K Gandhi, A C Seger, T C Hsieh, and D W Bates Qual Saf Health Care 2004; 13: 306-314. doi:10.1136/qshc.2004.010611 [Abstract] [Full text] [PDF] [Request Permissions]

Quality improvement reports

	Sustaining better diabetes care in remote indigenous Australian communities R McDermott, F Tulip, and A Sinha Qual Saf Health Care 2004; 13: 295-298. doi:10.1136/qhc.13.4.295 [Abstract] [Full text] [PDF] [Request Permissions]

Developing research and practice

	Improving the quality of health care for chronic conditions J E Epping-Jordan, S D Pruitt, R Bengoa, and E H Wagner Qual Saf Health Care 2004; 13: 299-305. doi:10.1136/qshc.2004.010744 [Abstract] [Full text] [PDF] [Request Permissions]

JournalScan

	Culture and incentives conducive to quality and safety in health care T Smith Qual Saf Health Care 2004; 13: 317-320. doi:10.1136/qshc.2004.011569 [Extract] [Full text] [PDF] [Request Permissions]

Heroes and martyrs of quality and safety

	Shuffle the deck, flip that coin: randomization comes to medicine D Neuhauser and M Diaz Qual Saf Health Care 2004; 13: 315-316. doi:10.1136/qshc.2004.011593 [Extract] [Full text] [PDF] [Request Permissions]

Echoes

	Guidelines based on presenting problems cut invasive procedures in children with diarrhoea or seizures Qual Saf Health Care 2004; 13: 250. doi:10.1136/qhc.13.4.250 [Extract] [Full text] [PDF] [Request Permissions]
	Patients value information about benefits and risks before cataract removal Qual Saf Health Care 2004; 13: 298. doi:10.1136/qhc.13.4.298 [Extract] [Full text] [PDF] [Request Permissions]
	A unified approach to clinical testing in acute medical admissions may protect health resources Qual Saf Health Care 2004; 13: 305. doi:10.1136/qhc.13.4.305 [Extract] [Full text] [PDF] [Request Permissions]

To see an article, click its [Full Text] or [PDF] link. To review many abstracts, check the boxes to the left of the titles you want, and click the 'Get All Checked Abstract(s)' button. To see one abstract at a time, click its [Abstract] link.