To see an article, click its [Full Text] or [PDF] link. To review many abstracts, check the boxes to the left of the titles you want, and click the 'Get All Checked Abstract(s)' button. To see one abstract at a time, click its [Abstract] link.

Quality lines

	Quality Lines Qual Saf Health Care 2004; 13: 321. doi:10.1136/qhc.13.5.321 [Extract] [Full text] [PDF] [Request Permissions]

Editorials

	What should we report to medical error reporting systems? S M Dovey and R L Phillips Qual Saf Health Care 2004; 13: 322-323. doi:10.1136/qshc.2004.011791 [Extract] [Full text] [PDF] [Request Permissions]
	Pay for performance: the best worst choice M L Millenson Qual Saf Health Care 2004; 13: 323-324. doi:10.1136/qshc.2004.011668 [Extract] [Full text] [PDF] [Request Permissions]
	The volume-quality relationship: insufficient evidence for use as a quality indicator T A Sheldon Qual Saf Health Care 2004; 13: 325-326. doi:10.1136/qshc.2004.012161 [Extract] [Full text] [PDF] [Request Permissions]

Commentaries

	Why communication fails in the operating room J Firth-Cozens Qual Saf Health Care 2004; 13: 327. doi:10.1136/qshc.2004.010785 [Extract] [Full text] [PDF] [Request Permissions]
	Prescribing how NHS trusts "do" quality: a recipe for committees but little action? P M Whitty Qual Saf Health Care 2004; 13: 328. doi:10.1136/qshc.2004.011767 [Extract] [Full text] [PDF] [Request Permissions]
	Making sure the right patient gets the right care C A Ranger and S Bothwell Qual Saf Health Care 2004; 13: 329. doi:10.1136/qshc.2004.012005 [Extract] [Full text] [PDF] [Request Permissions]

Original Articles

	Communication failures in the operating room: an observational classification of recurrent types and effects L Lingard, S Espin, S Whyte, G Regehr, G R Baker, R Reznick, J Bohnen, B Orser, D Doran, and E Grober Qual Saf Health Care 2004; 13: 330-334. doi:10.1136/qshc.2003.008425 [Abstract] [Full text] [PDF] [Request Permissions]
	Achieving progress through clinical governance? A national study of health care managers’ perceptions in the NHS in England T Freeman and K Walshe Qual Saf Health Care 2004; 13: 335-343. doi:10.1136/qshc.2002.005108 [Abstract] [Full text] [PDF] [Request Permissions]
	Acceptability of identification bracelets for hospital inpatients A Cleopas, V Kolly, P A Bovier, P Garnerin, and T V Perneger Qual Saf Health Care 2004; 13: 344-348. doi:10.1136/qshc.2004.010496 [Abstract] [Full text] [PDF] [Request Permissions]
	Patient reports of adverse events associated with acupuncture treatment: a prospective national survey H MacPherson, A Scullion, K J Thomas, and S Walters Qual Saf Health Care 2004; 13: 349-355. doi:10.1136/qshc.2003.009134 [Abstract] [Full text] [PDF] [Request Permissions]
	RCGP Quality Team Development programme: an illuminative evaluation F Macfarlane, T Greenhalgh, T Schofield, and T Desombre Qual Saf Health Care 2004; 13: 356-362. doi:10.1136/qshc.2003.009332 [Abstract] [Full text] [PDF] [Request Permissions]
	Safety of telephone consultation for "non-serious" emergency ambulance service patients J Dale, S Williams, T Foster, J Higgins, H Snooks, R Crouch, C Hartley-Sharpe, E Glucksman, and S George Qual Saf Health Care 2004; 13: 363-373. doi:10.1136/qshc.2003.008003 [Abstract] [Full text] [PDF] [Request Permissions]
	Patients’ experiences of an open access follow up arrangement in managing inflammatory bowel disease A Rogers, A Kennedy, E Nelson, and A Robinson Qual Saf Health Care 2004; 13: 374-378. doi:10.1136/qshc.2003.008292 [Abstract] [Full text] [PDF] [Request Permissions]
	Does it matter what a hospital is "high volume" for? Specificity of hospital volume-outcome associations for surgical procedures: analysis of administrative data D R Urbach and N N Baxter Qual Saf Health Care 2004; 13: 379-383. doi:10.1136/qhc.13.5.379 [Abstract] [Full text] [PDF] [Request Permissions]

Classic papers

	Effectiveness of a simulator in training anesthesiology residents S Abrahamson, J S Denson, and R M Wolf Qual Saf Health Care 2004; 13: 395-397. doi:10.1136/qhc.13.5.395 [Abstract] [Full text] [PDF] [Request Permissions]
	COMMENTARY W R Hamman Qual Saf Health Care 2004; 13: 397-399. doi:10.1136/qshc.2002.003327 [Extract] [Full text] [PDF] [Request Permissions]

Quality improvement reports

	Use of a preprinted sticker to improve the prescribing of prophylactic antibiotics for hip fracture surgery S Ritchie, N Scanlon, M Lewis, and P N Black Qual Saf Health Care 2004; 13: 384-387. doi:10.1136/qshc.2003.009696 [Abstract] [Full text] [PDF] [Request Permissions]

Developing research and practice

	Beyond usability: designing effective technology implementation systems to promote patient safety B-T Karsh Qual Saf Health Care 2004; 13: 388-394. doi:10.1136/qshc.2004.010322 [Abstract] [Full text] [PDF] [Request Permissions]

Effectiveness bulletins

	Management of colorectal cancers R Lewis, A Flynn, M E Dean, A Melville, A Eastwood, and A Booth Qual Saf Health Care 2004; 13: 400-404. doi:10.1136/qshc.2004.011817 [Abstract] [Full text] [PDF] [Request Permissions]

Echoes

	Capturing the full story is essential for good care Qual Saf Health Care 2004; 13: 348. doi:10.1136/qhc.13.5.348 [Extract] [Full text] [Request Permissions]
	Changing clinical behaviour by making guidelines specific Qual Saf Health Care 2004; 13: 355. doi:10.1136/qhc.13.5.355 [Extract] [Full text] [Request Permissions]

To see an article, click its [Full Text] or [PDF] link. To review many abstracts, check the boxes to the left of the titles you want, and click the 'Get All Checked Abstract(s)' button. To see one abstract at a time, click its [Abstract] link.