To see an article, click its [Full Text] or [PDF] link. To review many abstracts, check the boxes to the left of the titles you want, and click the 'Get All Checked Abstract(s)' button. To see one abstract at a time, click its [Abstract] link.

Quality lines

	Quality Lines Qual Saf Health Care 2004; 13: 406a. doi:10.1136/qhc.13.6.406a [Extract] [Full text] [PDF] [Request Permissions]

Editorials

	The clinician, the patient and the organisation: a crucial three sided relationship Fiona Moss Qual Saf Health Care 2004; 13: 406-407. doi:10.1136/qshc.2004.012872 [Extract] [Full text] [PDF] [Request Permissions]
	The improvement horse race: bet on the UK D M Berwick Qual Saf Health Care 2004; 13: 407-409. doi:10.1136/qshc.2004.012765 [Extract] [Full text] [PDF] [Request Permissions]
	Challenges for an international guidelines collaboration R Thomson Qual Saf Health Care 2004; 13: 409-410. doi:10.1136/qshc.2004.012815 [Extract] [Full text] [PDF] [Request Permissions]
	"Role drift" to unlicensed assistants: risks to quality and safety H P McKenna Qual Saf Health Care 2004; 13: 410-411. doi:10.1136/qshc.2004.012757 [Extract] [Full text] [PDF] [Request Permissions]
	Researching doctors’ decisions J Dowie Qual Saf Health Care 2004; 13: 411-412. doi:10.1136/qshc.2004.010967 [Extract] [Full text] [PDF] [Request Permissions]

Commentaries

	Are simulation and didactic crisis resource management (CRM) training synergistic? J B Cooper Qual Saf Health Care 2004; 13: 413-414. doi:10.1136/qshc.2004.011544 [Extract] [Full text] [PDF] [Request Permissions]
	Informed consent: don’t throw out the moral baby with the critical bath water L Doyal Qual Saf Health Care 2004; 13: 414-415. doi:10.1136/qshc.2004.011858 [Extract] [Full text] [PDF] [Request Permissions]
	The consultation game G Elwyn Qual Saf Health Care 2004; 13: 415-416. doi:10.1136/qshc.2004.011999 [Extract] [Full text] [PDF] [Request Permissions]

Original Articles

	Simulation based teamwork training for emergency department staff: does it improve clinical team performance when added to an existing didactic teamwork curriculum? M J Shapiro, J C Morey, S D Small, V Langford, C J Kaylor, L Jagminas, S Suner, M L Salisbury, R Simon, and G D Jay Qual Saf Health Care 2004; 13: 417-421. doi:10.1136/qshc.2003.005447 [Abstract] [Full text] [PDF] [Request Permissions]
	Women’s accounts of consenting to surgery: is consent a quality problem? M Habiba, C Jackson, A Akkad, S Kenyon, and M Dixon-Woods Qual Saf Health Care 2004; 13: 422-427. doi:10.1136/qshc.2004.010652 [Abstract] [Full text] [PDF] [Request Permissions]
	How do stakeholder groups vary in a Delphi technique about primary mental health care and what factors influence their ratings? S M Campbell, T Shield, A Rogers, and L Gask Qual Saf Health Care 2004; 13: 428-434. doi:10.1136/qshc.2003.007815 [Abstract] [Full text] [PDF] [Request Permissions]
	Towards primary care for non-serious 999 callers: results of a controlled study of "Treat and Refer" protocols for ambulance crews H Snooks, N Kearsley, J Dale, M Halter, J Redhead, and W Y Cheung Qual Saf Health Care 2004; 13: 435-443. doi:10.1136/qshc.2003.007658 [Abstract] [Full text] [PDF] [Request Permissions]

Error management

	Surgical fires: perioperative communication is essential to prevent this rare but devastating complication M E Bruley Qual Saf Health Care 2004; 13: 467-471. doi:10.1136/qshc.2003.005819 [Abstract] [Full text] [PDF] [Request Permissions]

Quality improvement reports

	Effect of a flow chart on use of blood transfusions in primary total hip and knee replacement: prospective before and after study U Müller, A Exadaktylos, C Roeder, M Pisan, S Eggli, and P Jüni Qual Saf Health Care 2004; 13: 444-449. doi:10.1136/qhc.13.6.444 [Abstract] [Full text] [PDF] [Request Permissions]

Organisational matters

	Designing information technology to support prescribing decision making N Barber Qual Saf Health Care 2004; 13: 450-454. doi:10.1136/qshc.2004.012104 [Abstract] [Full text] [PDF] [Request Permissions]

Education and training

	Models of the medical consultation: opportunities and limitations of a game theory perspective C Tarrant, T Stokes, and A M Colman Qual Saf Health Care 2004; 13: 461-466. doi:10.1136/qshc.2003.008417 [Abstract] [Full text] [PDF] [Request Permissions]

Developing research and practice

Improving the quality of health care: using international collaboration to inform guideline programmes by founding the Guidelines International Network (G-I-N) G Ollenschläger, C Marshall, S Qureshi, K Rosenbrand, J Burgers, M Mäkelä, J Slutsky for the Board of Trustees 2002, Guidelines International Network Qual Saf Health Care 2004; 13: 455-460. doi:10.1136/qshc.2003.009761 [Abstract] [Full text] [PDF] [Request Permissions]

JournalScan

	Exploring the characteristics of active health seekers, the thinking behind patient preferences, and the implications for patient-professional relationships T Smith Qual Saf Health Care 2004; 13: 474-477. doi:10.1136/qhc.13.6.474 [Extract] [Full text] [PDF] [Request Permissions]

Heroes and martyrs of quality and safety

	Avedis Donabedian: father of quality assurance and poet M Best and D Neuhauser Qual Saf Health Care 2004; 13: 472-473. doi:10.1136/qshc.2004.012591 [Extract] [Full text] [PDF] [Request Permissions]

Book reviews

	Getting to Grips with Clinical Governance R Baker Qual Saf Health Care 2004; 13: 478. doi:10.1136/qshc.2004.010512 [Extract] [Full text] [PDF] [Request Permissions]
	Medical Records, Use and Abuse G Neale Qual Saf Health Care 2004; 13: 478-479. doi:10.1136/qshc.2004.012062 [Extract] [Full text] [PDF] [Request Permissions]
	Delivering Quality in the NHS T A Sheldon Qual Saf Health Care 2004; 13: 479. doi:10.1136/qshc.2004.011643 [Extract] [Full text] [PDF] [Request Permissions]

Reviewers

	Volume 13 reviewers Qual Saf Health Care 2004; 13: 480. doi:10.1136/qhc.13.6.480 [Extract] [Full text] [PDF] [Request Permissions]

Letters

	Mobile communication regulations updated: how safely are doctors’ telephones used? A G Kidd, C Sharratt, and J Coleman Qual Saf Health Care 2004; 13: 478. doi:10.1136/qhc.13.6.478 [Extract] [Full text] [PDF] [Request Permissions]

Echoes

	Admissions for ADRs are as high as ever Qual Saf Health Care 2004; 13: 466. doi:10.1136/qhc.13.6.466 [Extract] [Full text] [PDF] [Request Permissions]

To see an article, click its [Full Text] or [PDF] link. To review many abstracts, check the boxes to the left of the titles you want, and click the 'Get All Checked Abstract(s)' button. To see one abstract at a time, click its [Abstract] link.