A critical look at Lean Thinking in healthcare
Terence P Young and Sally I McClean
Medicine information needs of patients: The relationships between information needs, diagnosis and disease
Catherine Anne Duggan and Ian Peter Bates
’EVERY ERROR COUNTS’ – A WEB-BASED INCIDENT REPORTING AND LEARNING SYSTEM FOR GENERAL PRACTICES
Barbara Hoffmann, Martin Beyer, Julia Rohe, Jochen Gensichen, and Ferdinand M Gerlach
What can we learn about patient safety from information sources within an acute hospital- a step on the ladder of integrated risk management?
Helen Hogan, Sisse Olsen, Sarah Scobie, Jane Chapman, Richard Sachs, Martin McKee, Charles Vincent, and Richard Thomson
Texting appointment reminders to repeated non-attenders in primary care: randomised controlled study
Karen Fairhurst and Aziz Sheikh
PATIENT-ORIENTED INTERVENTION IN ADDITION TO CENTRALLY ORGANISED CHECK-UPS IMPROVES DIABETIC PATIENT OUTCOME IN PRIMARY CARE
Marianne Meulepas, Jozé Braspenning, Wim de Grauw, Annelies Lucas, Dirk Wijkel, and Richard Grol
DECREASING PAEDIATRIC PRESCRIBING ERRORS IN A DISTRICT GENERAL HOSPITAL
Amanda Louise Davey, Alison Britland, and Robert James Naylor
Implementation of the Process Orientated Multi-disciplinary Approach (POMA): A System of Cost Effective Healthcare Delivery within a Cardiac surgical Unit
David O'Regan, Samir Shah, Saeed Mirsadraee, Sharif Al-Ruzzeh, Shishir Karthik, and Martin Jarvis
Preferences of Acutely Ill Patients for Participation in Medical Decision Making
Catherine Wilkinson, Mohammed Khanji, Paul E Cotter, Olivia Dunne, and Shaun T O'Keeffe
Impact of NICE guidance on rates of haemorrhage after tonsillectomy: an evaluation of guidance issued during an ongoing national tonsillectomy audit
David A Cromwell
The Team Climate Inventory: application in hospital teams and methodological considerations
Marielle MMTJ Ouwens, Marlies MEJL Hulscher, Reinier P Akkermans, Rosella RPMG Hermens, Richard PTM Grol, and Hub CH Wollersheim
Validating the Reporting of Clinical Adverse Events Scale (RoCAES): a measure of doctor and nurse attitudes to adverse event reporting.
Barbara Wilson, Hilary L Bekker, and Fiona Fylan
Systems ambiguity and guideline compliance: A qualitative study of how intensive care units follow evidence-based guidelines to reduce healthcare-associated infections
Ayse P Gurses, Yan Xiao, Kristin Seidl, Vinay Vaidya, Grant Bochicchio, Anthony Harris, and Joan Hebden
Testing Process Errors and Their Harms and Consequences Reported from Family Medicine Practices: A Study of the AAFP National Research Network
John Hickner, Deborah Graham, Nancy Elder, Elias Brandt, Caroline Emsermann, Susan Dovey, and Robert Phillips
Development of the Pharmacy Safety Climate Questionnaire: a principal component analysis
Darren M Ashcroft and Dianne Parker
Benefits and losses: a qualitative study exploring healthcare staff perceptions of teamworking.
Susan K Baxter and Shelagh M Brumfitt
Verifying patient identity and site of surgery: improving compliance with protocol by audit and feedback
Philippe Garnerin, Murielle Arès, Astrid Huchet, and François Clergue
Trends in healthcare incident reporting and relationship to safety and quality data in acute hospitals: results from the National Reporting and Learning System
Allen Hutchinson, Tracey Young, Katy L Cooper, Aileen McIntosh, Jonathan Karnon, Sarah Scobie, and Richard Thomson
The Use of Medical Emergency Teams in Medical & Surgical Patients:Impact of Patient, Nurse and Organizational Characteristics
Andrea Schmid, Michael DeVita, Gail Wolf, Mary Beth Happ, Tom Zullo, and Leslie Hoffman
Use of statistical process control charts in stroke medicine to determine if clinical evidence and changes in service delivery were associated with improvements in the quality of care.
George Robin Henderson, Gillian Mead, Margrethe van Dijke, Scott Ramsay, Mike McDowall, and Martin Dennis
The Role of Registered Nurses in Error Prevention, Discovery and Correction
Ann E. Rogers, Grace E. Dean, Wei-Ting Hwang, and Linda D. Scott
Do patient surveys work? The influence of a national survey programme on local quality improvement initiatives
Rachel Reeves and Ian J Seccombe
When Should Measures be Updated? Development of a Conceptual Framework for Maintenance of Quality-of-Care Measures
Soeren Mattke
Assessment of the implementation of a national patient safety alert to reduce wrong site surgery
Penny Rhodes, Sally J Giles, Gary A Cook, Angela Grange, Ruth Hayton, Melanie J Maxwell, Trevor A Sheldon, and John Wright
RESIDENT UNCERTAINTY IN CLINICAL DECISION-MAKING AND IMPACT ON PATIENT CARE: A QUALITATIVE STUDY
Jeanne M. Farnan, Julie K Johnson, David O. Meltzer, Holly J. Humphrey, and Vineet M. Arora
Developing quality indicators for GP care for vulnerable elderly: transfer from USA to the Netherlands
Eva van der Ploeg, Marja F.I.A. Depla, Paul Shekelle, Henk Rigter, and Johan P. Mackenbach
The clinical and economic impact of an antibiotics stewardship programme in a regional hospital of Hong Kong
Chun Kong Ng, Tak Chiu Wu, Wai Man Johnny Chan, Yun Shing Wilson Leung, Chung Ki Patrick Li, Ngai Chong Tsang, and Gabriel Matthew Leung
Cervical screening result communication: A focus group investigation of English women’s experiences and needs
Megan R Goldsmith, Joan Austoker, Gill Marsh, Sean T Kehoe, and Clare R Bankhead
Accuracy in the recording of pressure ulcers and prevention after implementing an electronic health record in hospital care
Lena Gunningberg, Marie Fogelberg Dahm, and Anna Ehrenberg
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