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EXPERIENCE WITH ACADEMIC DETAILING SERVICES FOR QUALITY IMPROVEMENT IN PRIMARY CARE PRACTICE
Frank May, Deidra Simpson, Lisa Hart, Debra Rowett, Donald Perrier

Patient Safety Attitudes of Paediatric Trainee Physicians
Gareth John Parry, Lisa Horowitz, Donald A Goldmann

Safety analysis of patient transfers and handling tasks
Edgar Ramos Vieira, Shrawan Kumar

Time to talk? Patient experiences of waiting for clinical management of knee injuries
Michael Richard Robling, Roisin Pill, Kerenza Hood, Christopher Butler

Do managed clinical networks improve quality of diabetes care? Evidence from a retrospective mixed methods evaluation
Alexandra Greene, Bruce Guthrie, Claudia Pagliari, Scott Cunningham, Peter Donnan, Josie Evans, Alistair Emslie-Smith, Andrew Morris

A DECISION TREE MODEL TO ESTIMATE THE IMPACT ON COST-EFFECTIVENESS OF A VENOUS THROMBOEMBOLISM PROPHYLAXIS GUIDELINE
Alberto Ferrando, Eva Pagano, Luca Scaglione, Michele Petrinco, Dario Gregori, Giovannino Ciccone

Clinical pathways as a health care tool. Design, implementation and assesment of a clinical pathway for lower-extremity deep venous thrombosis.
Alicia Verdu, Ana Maestre, Pablo Lopez, Vicente Gil, Alberto Martin, Juan Antonio Castaño

Evidence Based Commissioning: Using Population Impact Measures to help Primary Care Trusts estimate the benefit of interventions in diabetes and heart failure.
David T Spence, Gunjit Bandesha, Stephen Horsley, Richard F Heller

Improving quality by introducing Enhanced Recovery After Surgery in a gynaecological department: consequences for ward nursing practice.
Ingeborg Strømseng Sjetne, Unni B Krogstad, Siv Ødegård, Marie Ellström Engh

Association between guideline adherence and clinical outcome for patients referred for diagnostic breast imaging
Luc D.B. Vercauteren, Alphons G.H. Kessels, Trudy van der Weijden, Johan L. Severens, Jos M.A. van Engelshoven, Karin Flobbe

An epistemology of patient safety research: A framework for study design and interpretation. Part 4. One size does not fit all
Celia A Brown, Tim Hofer, Amirta Johal, Richard Thomson, Jon Nicholl, Bryony Dean Franklin, Richard Lilford

Healthcare-associated infections must stop: a breakthrough project aimed at reducing healthcare-associated infections in an intensive care unit
Doris Yngström, Kurt Lindström, Kirsti Nyström, Kristina Nilsson-Marttala, Lena Hillblom, Lisa Hansson, Maria Klarin, Ronnie Ulvenhag, Jeanette Larsson

Long term effects of a multifaceted intervention to encourage the choice of oral route of proton pump inhibitors : an interrupted time series analysis
Isabelle Colombet, Brigitte Sabatier, Florence Gillaizeau, Patrice Prognon, Dominique Begué, Pierre Durieux

Assessing quality of care from hospital case notes: comparison of reliability of two methods
Allen Hutchinson, Joanne E Coster, Katy L Cooper, Aileen McIntosh, Stephen J Walters, Peter A Bath, Michael Pearson, Khadija Rantell, Michael J Campbell, Jonathan Nicholl, Penny Irwin

Improving Depression Care in a Psychiatry Resident Psychopharmacology Clinic: Measurement, Monitoring, Feedback, and Education
Brian Shiner, Ronald L. Green, Karen A. Homa, Bradley V. Watts, Alicia Groft, William C. Torrey, Thomas E. Oxman

Effects of Shift Length on Quality of Patient Care and Health Provider Outcomes: systematic Review
Carole A. Estabrooks, Greta Cummings, Susan Armijo Olivo, Janet E Squires, Cathy Giblin, Nicole Simpson

Experience: the most critical factor in choosing after-hours medical care.
Hilde Philips, Dominik Mahr, Roy Remmen, Marcel Weverbergh, Diana De Graeve, Paul van Royen

Are Patients’ and Health Care Providers’ Satisfied With Health Sector Reform Implemented in Family Health Centers?
Mohsen A Gadallah, Mohamed F Allam, Amira M. A. Ahmed, Ekram M El-Shabrawy

Perceived impact on clinical practice and logistical issues in clinical management surveys of cancer: Australian experience
Margaret Staples, Mark Elwood, James St John, Faline Howes, Karen Pedersen

Experience with a Trigger Tool for identifying Adverse Drug Events among older adults in ambulatory primary care
Ranjit Singh, Elizabeth McLean-Plunckett, Renee Kee, Angela Wisniewski, Renee Cadzow, Saburo Okazaki, Chester Fox, Gurdev Singh

Medication Reconciliation in Ambulatory Care: Attempts at Improvement
Claudia L Nassaralla, James M Naessens, Vicki L Hunt, Anjali Bhagra, Rajeev Chaudhry, Melanie A Hansen, Sidna M Tulledge-Scheitel

Ambulance Stretcher Adverse Events
Henry E Wang, Matthew Weaver, Benjamin N Abo, Robert Kaliappan, Rollin J Fairbanks

Improving Measurement in Clinical Handover
Shelly Anne Jeffcott, Sue Margaret Evans, Peter Alistair Cameron, Georgiana SM Chin, Joseph Elias Ibrahim

Omitted and unjustified medications in the discharge summary
Andreas Perren, Marco Previsdomini, Bernard Cerutti, Davide Soldini, Davide Donghi, Claudio Marone

A Case Study of Translating ACGME Practice-Based Learning and Improvement Requirements into Reality: Systems Quality Improvement Projects as the Key Component to a Comprehensive Curriculum
Anne M. Tomolo, Renee H. Lawrence, David C. Aron

Improving the use of venous thromboembolism prophylaxis in an Australian teaching hospital
Martin Gallagher, Karen Oliver, Mark Hurwitz

Using routine intelligence to target inspection of healthcare providers in England
Martin Bardsley, David J Spiegelhalter, Ian Blunt, Xavier Chitnis, Adam Roberts, Sheetal Bharania

Patient Safety on the Otolaryngology Service: The Role of an Established Rapid Response System
Christopher L Oliver, Michael DeVita, Colleen Dunwoody, Jonas Johnson, John Sok, Richard Simmons

A national facilitation project to improve primary palliative care: impact of the Gold Standards Framework on process and self-ratings of quality
Jeremy Dale, Mila Petrova, Daniel Munday, Janice Koistinen-Harris, Ranjit Lall, Keri Thomas

Doctors' views of attitudes towards peer medical error
Fariba Asghari, Akbar Fotouhi, Ali Jafarian

Involvement of parents in critical incidents in a neonatal-paediatric intensive care unit.
Bernhard Frey, Joerg Ersch, Vera Bernet, Oskar Baenziger, Lilo Enderli, Carsten Doell

ProvenCare: Quality improvement model for designing highly reliable care in cardiac surgery
Scott A Berry, Michael C Doll, Karen E McKinley, Alfred S Casale, Albert Bothe

Impact of a standard medication chart on prescribing errors: a before-and-after audit
Ian D Coombes, Danielle A Stowasser, Carol M Reid, Charles A Mitchell

Heroes and Martyrs- Hannington Muyenje and Uganda’s Power FM Radio Station: Changing the Behaviors of Young Adults so They can Avoid HIV/AIDS
Duncan Neuhauser

Teamwork behaviors and errors during neonatal resuscitation
Amber L Williams, Robert E Lasky, James L Dannemiller, Ana-Maria Andrei, Eric J Thomas

Adverse Events in hospitals: The patient’s point of view
Paloma Massó, Jesús María Aranaz, José Joaquín Mira, Enrique Perdiguero, Carlos Aibar

Sequential Monitoring of Hospital Adverse Events when Control Charts Fail: The example of fall injuries in hospitals
Anna L Barker, Anthony Park Morton, Michelle Gatton, Edward Tong, Archie Clements

Patients’ perceptions of early supported discharge for chronic obstructive pulmonary disease: a qualitative study
Aileen Clarke, Ratna Sohanpal, Graeme Wilson, Stephanie Taylor

Bridging the Gap between Research and Practice: Review of a Targeted Hospital Inpatient Falls Prevention Program
Anna L Barker, Jeannette Kamar, Anthony Park Morton, David Berlowitz

Interpretations of referral appropriateness by senior health managers in five PCT areas in England: a qualitative investigation
Naomi LeMaistre, Aileen Clarke, Nick Mays

Using a clinical decision support system to determine the quality of antimicrobial dosing in intensive care patients with renal insufficiency.
Pieter J Helmons, Rene J Grouls, Arnout N Roos, Alexander J Bindels, Sonja J Wessels-Basten, Eric W Ackerman, Erik H Korsten

Use of colour-coded labels (CCLs) for intravenous high risk medications and lines to improve patient safety
Nurit Porat, Yuval Bitan, Dorit Shefi, Yoel Donchin, Hana Rozenbaum

Use of a risk analysis method to improve care management for outlying inpatients in a university hospital.
Benoit LEPAGE, René ROBERT, Marie LEBEAU, Christine AUBENEAU, Christine SILVAIN, Virginie MIGEOT

AN ENGINEERED SOLUTION TO THE MALADMINISTRATION OF SPINAL INJECTIONS
Rebecca J Lawton, Peter H Gardner, Benjamin J Green, Craig Davey, Paul Chamberlain, Pete Philips, Gavin Hughes

Adverse events and potentially preventable deaths in Dutch hospitals: results of a retrospective patient record review study
Marieke Zegers, Martine C de Bruijne, Cordula Wagner, Lilian HF Hoonhout, Roelof Waaijman, Marleen Smits, Fredericus AG Hout, Laura Zwaan, Ingrid Christiaans-Dingelhoff, Danielle RM Timmermans, Peter P Groenewegen, Gerrit van der Wal

Measuring patient safety culture: an assessment of the clustering of responses at unit level and hospital level
Marleen Smits, Cordula Wagner, Peter Spreeuwenberg, Gerrit van der Wal, Peter P Groenewegen

Do Preexisting Complications Affect the Failure to Rescue Quality Measures?
James P Moriarty, Dawn M Finnie, Matthew G Johnson, Jeanne M Huddleston, James M Naessens

Satisfaction with inpatient care in a population-based Hong Kong Chinese sample
Steve KK Chan, Irene OL Wong, Keith YK Tin, Anne Fung, Janice M Johnston, Gabriel M Leung

A reduction in cardiac arrests and duration of clinical instability after implementation of a pediatric rapid response system
Cherissa C Hanson, Gregory D Randolph, Jordan A Erickson, Celeste M Mayer, Jeffrey T Bruckel, Bradford D Harris, Tina Schade Willis

Application of AHRQ patient safety indicators to English hospital data
Alex Bottle, Paul Aylin

The Development and Usability of a Behavioral Marking System for Performance Assessment of Obstetrical Teams
Deborah Tregunno, Richard Pittini, Michèle Haley, Pamela Morgan

If only....: failed, missed, and absent error recovery opportunities in medication errors
Marieke Habraken, Tjerk Van der Schaaf

Evaluation of a clinical communication programme for perioperative and surgical care practitioners
Debra Nestel, Roger Kneebone, Alison Barnet, Tanya Tierney, Ara Darzi

Health care workers self-reported effect of an interventional programme on knowledge and behaviour related to infection control
Christine Tvedt, Geir Bukholm

Communication and Collaboration: It's about the pharmacists, as well as the physicians and nurses
Lela M Holden, Dorraine D Watts, Patricia H Walker

Reduced in-hospital mortality for heart failure with clinical pathways: the results of a cluster randomized controlled trial.
Massimiliano Panella, Sara Marchisio, Maria Luisa Demarchi, Lamberto Manzoli, Francesco Di Stanislao

Menu Selection, Glycaemic Control, and Satisfaction with Standard and Patient-Controlled Consistent Carbohydrate Meal Plans in Hospitalized Patients with Diabetes
Michelle Curll, Monica DiNardo, Michelle Noschese, Mary T. Korytkowski

Impact of system-level activities and reporting design on the number of incident reports for patient safety
Haruhisa Fukuda, Yuichi Imanaka, Masahiro Hirose, Kenshi Hayashida

Quality assessment in Surgical Care Departments:Proposal for a scoring system in terms of structure and process
Josette Najjar-Pellet, Patrick Jambou, Olivier Jonquet, Jacques Fabry

Improving Colon Cancer Screening Rates in Primary Care: A Pilot Study Emphasizing the Role of the Medical Assistant
Anna Nibley Baker, Mary Parsons, Steven M Donnelly, Linda Johnson, Julie Day, Annie Mervis, Brent James, Randall Burt, Michael Magill

A Framework for Measuring Quality and Promoting Accountability across Silos: The Case of Mental Disorders and Co-occurring Conditions
Amy M Kilbourne, Catherine Fullerton, David Dausey, Harold Alan Pincus, Richard C Hermann

The quality, safety and content of telephone and face-to-face consultations: a comparative study
Brian McKinstry, Vicky Hammersley, Christopher Burton, Hilary Pinnock, Rob A Elton, Natalie Sawdon, David J Heaney, Glyn Elwyn, Aziz Sheikh

&[prime]Bed exchanger&[prime]: the Italian way of swing-bed approach. A new possibility through an old tool
Tiziana Meschi, Antonio Nouvenne, Beatrice Prati, Giovanna Campaniello, Loris Borghi

Economic evaluation of healthcare safety: which attributes of safety do healthcare professionals consider most important in resource allocation decisions?
Lotte Steuten, Martin Buxton

Survey evaluation of the National Patient Safety Agency's Root Cause Analysis training programme in England and Wales: Knowledge, beliefs and reported practices.
Louise M Wallace, Peter Spurgeon, Sally Adams, Louise Earll, Julie Bayley

Quod scripsi, scripsi (1). The quality of the report of telephone consultations at Dutch out-of-hours centres (1)Gospel according St.John chapter 19 vs. 22; “What I have written, I have written”.
Hay Derkx, JanJoost Rethans, Harrie van Rooij, Ron Winkens, Arno Muijtjens, Andre Knottnerus

Enhancing medication use safety: the benefits of learning from your peers
Vahe A Kazandjian, Sam Ogunbo, Karol Wicker, Allen Vaida, Frank Pipesh

A Comparison of Voluntarily Reported Medication Errors in Intensive Care and General Care Units
Sandra L. Kane-Gill, Joanne G Kowiatek, Robert J Weber

Evidence in action - Guidelines directing workload
Raija Sipilä, Eeva R Ketola, Tiina Tala, Matti Klockars

Evidence-based chronic heart failure management programs: Reality or myth?
Andrea Driscoll, Linda Worrall-Carter, David Hare, Patricia Davidson, Barbara Riegel, Andrew Tonkin, Simon Stewart

Effects of evidence-based clinical practice guidelines on quality of care: a systematic review
Marjolein Lugtenberg, Jako S Burgers, Gert P Westert

Promoting patient safety through prospective risk identification: example from perioperative care
Andrew Smith, Mark Boult, Ian Woods, Sara Johnson

Feasibility and reliability of PRISMA-medical for specialty-based incident analysis
Cathelijne Snijders, Tjerk W van der Schaaf, Helen Klip, Richard A van Lingen, Willem PF Fetter, Harry A Molendijjk

Assessment of patients’ tendency to give a positive or negative rating to health care
Thomas Agoritsas, Anne Lubbeke, Laura Schiesari, Thomas Perneger

Gender differences in operating room caregiver perceptions of patient safety: A pilot study from the Veterans Health Administration Medical Team Training Program
Brian T Carney, Peter D Mills, James P Bagian, William B Weeks

A human factors framework and study of the effect of nursing workload on patient safety and employee quality of working life
Richard J Holden, Matthew C Scanlon, Neal R Patel, Rainu Kaushal, Kamisha Hamilton Escoto, Roger L Brown, Samuel J Alper, Judi M Arnold, Theresa M Shalaby, Kathleen Murkowski, Ben-Tzion Karsh

Real Time Clinical Alerting: Effect Of An Automated Paging System On Response Time To Critical Laboratory Values
Edward Etchells, Neill Adhikari, C. Mark Cheung, Robert Fowler, Alex Kiss, Sherman Quan, William Sibbald, Brian Wong

Pressure ulcers and incontinence associated dermatitis: effectiveness of the Pressure Ulcer CLASsification education tool on classification by nurses.
Dimitri Beeckman, Lisette Schoonhoven, Jacqui Fletcher, Katia Furtado, Hilde Heyman, Louis Paquay, Dirk De Bacquer, Tom Defloor

Finding the Best Examples of Health Care QI in Sub-Saharan Africa
Constance Liu, Joseph Babigumira, Allan Chiunda, Achilles Katamba, Ilya Litvak, Lakisha Miller, Imelda Namagembe, Juliet Sekandi, Andreea Seicean, Sinziana Seicean, Duncan Neuhauser

Exploring policy makers' perspectives on a clinical controversy: airway surgery for adult obstructive sleep apnoea
Adam G Elshaug, Janet E Hiller, John R Moss

Analysis of major complications associated with indwelling arterial catheters
Adrian A Salmon, Sanjay Galhotra, Vidya K Rao, Michael A DeVita, Joseph M Darby, Ibtesam I Hilmi, Richard L Simmons

Departures from the Protocol During Conduct of a Clinical Trial: A Pattern from the Data Record Consistent with a Learning Curve
Jeffrey Taekman, Mark Stafford-Smith, Eric J Velazquez, Melanie C Wright, Barbara G Phillips-Bute, Marc A Pfeffer, Mary Ann Sellers, Karen S Pieper, Mark F Newman, Frans Van de Werf, Rafael Diaz, Jeff Leimberger, Robert M Califf

Weekend mortality for emergency admissions.
Paul Aylin, Asiya Yunus, Alex Bottle, Azeem Majeed, Derek Bell

Inequality in quality? Regional and educational differences in treatment with fluoroquinolone in urinary tract infection of 236,376 Swedish patients.
Rickard Ljung, Anne-Mari Reimers, Örjan Ericsson, Bo Burström

Pneumococcal Vaccination Process Improvement in an Acute Care Setting
Abigail M Yancey, Anne Jundt, Kathryn Nelson

Applying Root Cause Analysis to Improve Patient Safety: Decreasing Falls in Postpartum Women
Kuo-Hu Chen, Li-Ru Chen, Syi Su

Teamwork on Inpatient Medical Units: Assessing Attitudes and Barriers
Kevin J O'Leary, Cory D Ritter, Heidi Wheeler, Marilyn K Szekendi, Thomas S Brinton, Mark V Williams

Quantifying variation of paediatric length of stay among intensive care units in Australia and New Zealand
Lahn D Straney, Archie C.A. Clements, Janet Alexander, Anthony Slater

Quality requirements for cross-border care in Europe: a qualitative study of patients’, professionals’ and healthcare financiers’ views
Oliver Groene, Piera Poletti, Paula Vallejo, Cule Cucic, Niek S Klazinga, Rosa Sunol

Factors influencing paediatric nurses’ responses to medication administration.
Leigh Davis, Robert S Ware, Damhnat McCann, Samantha Keogh, Karen Watson

Maternity care models in a remote and rural network: assessing clinical appropriateness and outcome indicators.
Janet S Tucker, Alexandra McVicar, Emma Pitchforth, Helen Bryers, Jane Farmer

Do associations between staff and inpatient feedback have the potential for improving patient experience? an analysis of surveys in NHS acute trusts in England
Veena Soni Raleigh, David Hussey, Ian Seccombe, Rongyan Qi

Are evaluated respiratory service developments implemented into clinical practice?
Nicola J Roberts, Martin Glasser, Martyn Richard Partridge

Patient Safety: An Overview of the Global Evidence
Ashish K. Jha, Nittita Prasopa-Plaizier, Itziar Larizgoitia, David W. Bates

Large Scale Deployment of the Global Trigger Tool across a Large Hospital System: Refinements for the characterization of adverse events to support patient safety learning opportunities
Vicki Good, Margaret Saldaña, Richard Gilder, David Nicewander, Donald A Kennerly

Perceptions among Swedish hospital physicians on prescribing of antibiotics and antibiotic resistance
Ingeborg Björkman, Johanna Berg, Marta Röing, Mats Erntell, Cecilia Stålsby Lundborg

A Comparative Analysis of Incident Reporting Lag Times in Academic Medical Centers in Japan and the United States
Scott Regenbogen, Masahiro Hirose, Yuichi Imanaka, Eun-Hwan Oh, Haruhisa Fukuda, Atul Gawande, Tadamasa Takemura, Hiroyuki Yoshihara

Do European hospitals have quality and safety governance systems and structures in place?
Charles Shaw, Basia Kutryba, Helen Crisp, Paula Vallejo, Rosa Sunol

National Quality Improvement Policies and Strategies in European Healthcare Systems
Eileen Spencer, Kieran Walshe

Application of quality improvement strategies in 389 European hospitals: results of the MARQuIS project
MJMH Lombarts, Ines Rupp, Paula Vallejo, Rosa Sunol, Niek S. Klazinga

Differentiating between hospitals according to the ‘maturity’ of quality improvement systems: a new classification scheme in a sample of European hospitals
MJMH Lombarts, Ines Rupp, Paula Vallejo, Niek S. Klazinga, Rosa Sunol

Is patient-centredness in European hospitals related to existing quality improvement strategies: analysis of a cross sectional survey (MARQuIS Study)
Oliver Groene, MJMH Lombarts, Niek S Klazinga, Jordi Alonso, Andrew Thompson, Rosa Suñol

Implementation of patient safety strategies in European hospitals
Rosa Sunol, P Vallejo, O Groene, Georgia EScaramis, A Thompson, Basia Kutryba, Pascal Garel

Impact of quality strategies on hospital outputs
Rosa Sunol, Paula Vallejo, Andrew Thompson, MJMH Lombarts, Charles Shaw, Niek Klazinga

Learning from MARQUIS: the future direction of quality and safety in hospitals in the European Union
Oliver Groene, Niek S Klazinga, Kieran Walshe, Cule Cucic, Charles Shaw, Rosa Suñol

Prescription data improve the medication history in primary care
Bente Glintborg, Sara Katrine Andersen, Henrik Enghusen Poulsen

HOW WILL IT WORK? A QUALITATIVE STUDY OF STRATEGIC STAKEHOLDERS’ ACCOUNTS OF A PATIENT SAFETY INITIATIVE
Mary Dixon-Woods, Carolyn Tarrant, Janet Willars, Anu Suokas

Estimates of Injury Risks for Health Care Personnel Working Night Shifts and Long Hours
Allard E Dembe, Rachel Delbos, J. Bianca Erickson

Volume and diagnosis: An approach to cross-border care in eight European countries
Paula Vallejo, Rosa Sunol, Benno Van Beek, MJMH Lombarts, Charles Bruneau, Frantisek Vlèek

Improving acute oxygen prescription in a respiratory care unit
Gareth Walters, Shahid Nadeem

Development and evaluation of an implementation strategy for the German guideline on community-acquired pneumonia
Maike Schnoor, Thorsten Meyer, Norbert Suttorp, Heiner Raspe, Tobias Welte, Torsten Schaefer

CROSS BORDER CARE AND HEALTHCARE QUALITY IMPROVEMENT IN EUROPE: THE MARQUIS RESEARCH PROJECT
Rosa Suñol, Pascal Garel, Agnes Jacquerye

Workforce implications of a centralised teaching hospital respiratory opinion service
Andrew RL Medford, David L Smith

An Exploratory Study Measuring Verbal Order Content and Context
Doug S Wakefield, Jane Brokel, Marcia M Ward, Tamara Schwichtenberg, Debra Groath, Matthew Kolb, J. Wade Davis, Donald Crandall

Can guidelines improve referral to elective surgical specialties for adults? A systematic review
Aileen Clarke, Naomi Blundell, Ian Forde, Nyokabi Musila, David Spitzer, Syed Naqvi, John Browne

Quality Improvement Capacity: A survey of hospital quality managers
Anna R Gagliardi, Cynthia Majewski, Charles Victor, G Ross Baker

The Patients’ Preferences Questionnaire for Angina treatment (PPQA): Results and Psychometrics from 383 Patients in Primary Care in England
Ann Bowling, Barnaby Reeves, Gene Rowe

“There is a chain of Chinese whispers …”: Empirical data supports the call to formally teach handover to pre-qualification doctors
Jennifer A Cleland, Sarah A Ross, Sarah C Miller, Rona Patey

Evaluating the effects of increasing surgical volume on emergency department patient access
Scott Levin, Robert Dittus, Dominik Aronsky, Matthew Weinger, Daniel France

Cardiometabolic treatment decisions in patients with type 2 diabetes: the role of repeated measurements and medication burden
Jaco Voorham, Flora M Haaijer-Ruskamp, Bruce HR Wolffenbuttel, Ronald P Stolk, Petra Denig, GIANTT group

Time to listen: A review of methods to solicit patient reports of adverse events
Ashlee King, Jeremy P Daniels, Joanne Lim, Doug Cochrane, Annemarie Taylor, John Mark Ansermino

PATTERNS OF NURSE—PHYSICIAN COMMUNICATION AND AGREEMENT ON THE PLAN OF CARE
Kevin J O'Leary, Jason A Thompson, Matthew P Landler, Nita Kulkarni, Corinne Haviley, Katherine Hahn, Jiyeon Jeon, Diane B Wayne, David W Baker, Mark V Williams

An Intervention to Decrease Patient Identification Band Errors in a Children’s Hospital
Paul D Hain, Barbara Joers, Margaret Rush, Jennifer Slayton, Patricia Throop, Stacey Hoagg, Lauran Allen, John Grantham, Jayant K Deshpande

Exploring the causes of adverse events in hospitals and potential prevention strategies
Marleen Smits, Marieke Zegers, Peter P Groenewegen, Danielle Timmermans, Laura Zwaan, Gerrit van der Wal, Cordula Wagner

Definitions and methods for detecting medication errors and adverse drug events in the ICU: A systematic review
Amanda Victoria Wilmer, Kim Louie, Peter Dodek, Hubert Wong, Najib Ayas

A novel approach to registration of adverse outcomes in obstetrics and gynaecology: a feasibility study
Dries RH Twijnstra, Gerda G Zeeman, Frank Willem Jansen

Performance on rheumatoid arthritis quality indicators in an Alaska Native health care system
Elizabeth D Ferucci, Katherine J Donnithorne, Kathryn R Koller, Amy Swango-Wilson, Jacqueline Pflaum, Anne P Lanier

Endorsing single-unit transfusion combined with a restrictive haemoglobin transfusion threshold following knee arthroplasty: a quality improvement report
Justine M Naylor, Sam Adie, Marlene Fransen, Susan Dietsch, Ian A Harris

Measures of patient safety in developing and emerging countries: A review of the literature
Katherine B Carpenter, Megan A Duevel, Pamela W Lee, Albert W Wu, David W Bates, William B Runciman, G Ross Baker, Itziar Larizgoitia, William B Weeks

Medication Error Reporting in Nursing Homes: Identifying Targets for Patient Safety Improvement
Sandra B. Greene, Charlotte E. Williams, Stephanie Pierson, Richard A. Hansen, Timothy S. Carey

Relationship between patients' and clinicians’ assessments of health status before and after knee arthroplasty
Elizabeth Bream, Susan C Charman, Ben Clift, David Murray, Nick Black

Psychometric Properties of the Hospital Survey on Patient Safety: Findings from the UK
Patrick Waterson, Paula Griffiths, Chris Stride, James Murphy, Sue Hignett

Responding to Patient Safety Incidents: The Seven Pillars
Timothy B. McDonald, Lorens A. Helmchen, Kelly M. Smith, Nikki Centomani, Anne Gunderson, David B Mayer, William H. Chamberlin

A Rapid Admission Protocol to Reduce Emergency Department Boarding Times
Ruben Amarasingham, Timothy Swanson, D. Brent Treichler, S. Naseem Amarasingham, W. Gary Reed

MARQuIS: Quality improvement strategies for European cross border health care.
Paula Vallejo

Developing the evidence base for accreditation of healthcare organisations: a call for transparency and innovation
David Greenfield, Jeffrey Braithwaite

Written for the Heroes and Martyrs Series. Frank and Lillian Gilbreth: Scientific Management in the Operating Room.
Duncan Neuhauser, André Baumgart

Getting your point across: Verbal Orders and Patient Safety
Karyn D Baum

No obligation to report adverse effects in British complementary and alternative medicine: evidence for double standards
Katherine J Hunt, Edzard Ernst

Discharge: Have you advised on driving?
Diptesh R Gupta, Ankit Mehra, Divya Gupta

Are Verbal Orders a Threat to Patient Safety?
Douglas S Wakefield, Bonnie J Wakefield